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Powerful Phrases for Dealing with Difficult People by Renee Evenson (Summary)

– You’ll become familiar with the five-step process to resolve conflict of any kind. In addition, you’ll develop the ability to work through problems with 30 types of difficult behaviors and personalities.– Employees who are able to stay calm and approach conflict in a self-controlled, thoughtful manner are viewed more positively by coworkers and bosses.– … Read more

Deep Inner Game – Boundaries, Politics, Ethics, Forgiveness & Individuation – Dr. Paul Dobransky

2024 August Update: I have been going through the DVD set again and summarising it so have a look below to the live sessions as I update them in due course. I’ve decided to add this because it’s a great summary of the Boundaries aspect of the talk. Note: David Deangelo and Dr. Paul Dobransky … Read more

The True Toxicity of Social Media Revealed – Sam Vaknin

Short version: Why you should delete your social media accounts with Jaron Lanier Summary:– The most popular instagram accounts have no content. Teenage girls who eat bananas have 16 million followers! – Signalling leads to performance anxiety or enhances anxiety. There is no situation where it reduces anxiety. If your last post had 2000 like … Read more

Difficult Conversations: How to Discuss What Matters Most by Douglas Stone, Bruce Patton, Sheila Heen of the Harvard Negotiation Project

(Full checklist and example below)I have tried to keep the notes as neat as possible. You can find another great summary here –http://www.fscanada.org/wp-content/uploads/2013/12/Difficult-Conversations-Summary.pdf 3 Conversation1. The “What Happened?” Conversation. Most difficult conversations involve disagreement about what has happened or what should happen. Who said what and who did what? Who’s right, who meant what, and … Read more

How Social Media Is Like a Drug, Tech on Young Brains and The Damage of Devices (Digital Dementia)

I recently read a pretty thought-provoking article about how checking Facebook (or other social networks) may be permanently changing the brain, because it offers your brain chemical rewards not unlike those that occur from compulsive drug use. The article is worth a read but pretty long and detailed, so I wanted to summarize a few of the … Read more

Willpower: Rediscovering Our Greatest Strength (Book Summary) by Roy F. Baumeister & John Tierney

Big up Big Brandon Carter for the recommendation. Notes:– Most common desire was to eat and sleep. Then sex. – Carnegie’s Win Friends and Influence People book spent 8 pages on explaining to people how to have that winning smile. Passive bashing of similar books. – Marshmallow experiment. Successful ones managed to distract themselves for … Read more

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